In my last post, yours truly was waiting for her car to be repaired. I took it to "One Stop" for a starter but was informed that it was the ignition switch--not the starter that I would be needing and "Once we order it online, the earliest it could be delivered by UPS is January 5th." Now this is where customer loyalty and trust can be costly. I had been treated well by these people in the past and had no reason to question them so...like a fool...I didn't. I have to confess here I thought they would do the best they could because they knew my car was my only transportation and I had just begun weekly chemotherapy. I let them fix the car. My mistake.
When I got "the call" from the owner on January 12th that my car was fixed, I was relieved! Yes, I had to reschedule my chemos and yes, I had gone without a car since December 29th but so what? That was then this is now!!
Got to the shop, paid the bill, got in the car and NOTHING. Wouldn't start. The mechanic got in it and even though his hands were suddenly shaking--he got it started. "You gotta sometimes grease the new key when you put in a new ignition switch" was his explanation. "Will you be available if I get home and it won't start?" I asked--somewhat joking. "Aw, that won't happen again, Little Lady." Famous last words.
Three days later, the car wouldn't start at the grocery store. I called the owners, the mechanic came to help and started the car. "I came to you guys because I needed a new starter but you put in an ignition switch, right?"
"Oh yeah, you didn't need a starter."
Tuesday Jan., 20 was chemo day. Got up, got ready, got dressed, got into the car and NOTHING. The car wouldn't start. Granted, I was upset so I called the car shop again and again, the mechanic came out. Now the owner felt that I should just "Calm down and be glad the mechanic will come to you--a lot of places won't even do that" he said. Okay. When the guy got there, he looked under the hood and said, "It's the starter."
"Your car needs a starter." he said. Then, the man said, "I put an ignition switch when I should have put in a starter like you said you needed."
"So for the record," I said, "you 'fixed' something that didn't need it and I was right that it just needed a starter. Right?"
"Right. You were right. I'll go back to the shop and get you a starter and give you a call" he said.
Fortunately, less than three hours later, a guy I know took it upon himself to call HIS mechanic, get a starter, fix the car and have me on the road again for...forty-five dollars! Needless to say, I haven't heard a peep out from the "One Stop" folks but I do have hilarious story, an actual confession and a new catch phrase I can attribute to them:
"Sometimes You Just Gotta Grease Your Key!"