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Confession: March 24th was going to be the end for me. Months with no car, pain, painful treatments, meds screwed up, isolated, low on cash...

Wednesday, April 16, 2014

The Cashier Comments

Like a lot of incidents, this one starts with "I was minding my own business."
I needed motor oil and The ******* was open just ahead so I pulled into the parking lot, got in a parking space and dashed inside for a quart. As I got in line at check-out, the elderly man ahead of me asked for a pack of cigarettes from behind the counter. The cashier rang up the sale and said, "That will be $4.35---welcome to Obama's world."
"How's that?" the man asked.
"Everything's gotten so expensive now that Obama is in charge of the country." The cashier explained.
The customer said, "Oh, I don't vote."
"Then you're one of the idiots that got Obama elected...not voting at all is a 'bump' for them." the cashier replied.
"I just want to get my cigarettes and go." the customer said.
"Here you go, sir," the cashier said handing the man his cigarettes , "maybe next time you'll 'go' to the voting booth."
Surely, these two knew each other, right?
Neither men knew each other, the elderly man made that clear. But the cashier "decided" that $4.35 was too much for a pack of cigarettes, his customer was an idiot and partly responsible for Obama's election because the man said he didn't vote.
I had never seen an unprovoked attack on a customer before and it was a shock. I'm not that naïve but there are things I see happen between people that surprise me. Maybe if the customer had initiated the conversation with the cashier and it had been 'just talk,' it wouldn't have been so bad but this poor man just wanted a pack of smokes and ended up getting insulted. Embarrassed. I was embarrassed for him.
None of the rest of us in line thought this was a way to treat a customer and told the cashier so. He honestly seemed surprised at us. He was even more surprised when we reported him to the store manager. Yes, all four of us in line reported this cashier to the manager. I'm glad that as four strangers, we took it upon ourselves to stand up for this elderly man. We tried to make him feel better but I don't think we did a very good job. Rudeness towards elderly people is just wrong--worse when it's unprovoked. "The customer is always right," is a bit outdated doesn't the customer "have the right" to shop without harassment?
More than likely, nothing will happen to the cashier and nothing at the store will change. Well, one thing will change...I'll never go back to that store again.

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